Sault Ste Marie Chamber Of Commerce

Your Recognized Voice of Business in Sault Ste Marie

NEW DATE! Ontario SuperHost - Invest in internationally-recognized and certified Customer Service tr

Starts: 2011-06-30 Ends: 2011-06-30

Invest in sound customer service training.  Ensure that your front line personnel (and management) maintain your company's reputation for service excellence. 

Ontario SuperHost is an internationally recognized and certified one-day customer service training program that focuses on:
  • Remembering people's names and tips to do so
  • Making conversation and putting customers at ease
  • Making positive first impressions
  • Professional telephone techniques
  • Providing exceptional customer service and what happens when you don't
  • Handling customer complaints in a step-by-step manner
  • General hospitality information and how to be a good community ambassador

Next session:

Thursday, June 30th, 2011

9am - 5pm

@ the Quality Inn Bay Front

Cost: $99 plus HST.  Registration fee includes a full day of training, participant manual, certificate and lapel pin.

Advance registration is required. 48 hours advance notice required for cancellations.

To download an easy, fax-back registration, click on the link below (registration form in a pdf format)

Superhost Fax registration - June 30 2011.pdf